Like all responsible businesses, Soothing Heads is committed to protecting and respecting your privacy.

 

First of all, here’s a promise from me:
 
* I will never sell or rent your information to third parties.
* I will always be clear about how your personal data is used.
* I will make sure everything I say is easy to understand.

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Who runs Soothing Heads?

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I’m Katie and my business is Soothing Heads,  Indian Head, Neck and Shoulder Massaged based in Loughborough in the heart of the East Midlands.
 
If you have any queries about my services or how I work, feel free to contact me by phone on 0779 397 2882  or email katie@soothing-heads.co.uk. 

What type of information is collected from you?

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When you browse the Soothing Heads website, a few details are collected. These include:
 
•    Your personal contact details
•    Your IP address
•    Geographical location
•    Browser type
•    as well as which pages you looked at and for how long.
 
When you contact me, this information will also be registered.  

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How is your information used?

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There are several reasons information is collected.  This might be used  to:

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•    email you with special offers on services that we think you might like
•    improve your browsing experience
•    personalise the website 
•    seek your views or comments on our products 
•    notify you of changes
•    send you information that may be of interest to you

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What are your data protection rights?

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I believe in full transparency and want to make sure you're aware of your data protection rights.

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Right to access  - you have the right to request copies of your personal data. 

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Right to rectification - you have the right to ask me to correct any information you believe to be incomplete or inaccurate. 

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Right to erasure - you have the right to request that your personal data is erased under certain conditions. 

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Right to data portability - you have the right to request a transfer of any data that’s been collected to another organisation or directly to you under certain conditions. 

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If you make a request, I have one month to respond to you. Please get in touch if you wish to do this. 

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What about social media?

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When you post comments on social media, then the rules of that platform apply. It’s worth reviewing the privacy notices on LinkedIn, Facebook and any other social media platforms you use so that you understand how they operate and what they do with your information.

Staying in touch

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I may contact you for marketing purposes by email or phone.

You can change your marketing preferences at any time by emailing me at katie@soothing-heads.co.uk or by calling me on 0779 397 2882.

Changing your details

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If you change email address or think that any of the information I hold is out of date, let me know by emailing me at katie@soothing-heads.co.uk or else you can call me on 0779 397 2882.

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Protecting your personal information

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Keeping your information secure is important to me. While nobody can guarantee the security of any data sent over the Internet, precautions are taken to prevent the loss, misuse or alteration of your personal information.

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Cookies 

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Like many other businesses, mine uses cookies to help me improve the website and deliver a better service, such as understanding how you use my website.  (You can switch these off by changing your browser preferences, but this might affect the website’s functionality).
 
I use Google Analytics to analyse how people use the website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. To find out more, take a look at Google’s privacy notice.
 
I chose Wix for my website. You can see their policy about storing personal information here.  

Younger visitors

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If you are aged 16 or under‚ please get your parent/guardian’s permission before giving me your personal information on this website. I don't carry out massages on under 18s as a rule, without parental permission/presence. 

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One final thing…

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I last updated this privacy notice in March 2025.

 

In the future, I might make changes to it so it’s probably worth checking back from time to time. I may also keep you up to date with any changes by email.

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That’s it for the small print!